JAMES Dean Pharmacy will change its paperwork destruction system and has parted ways with its secure document disposal contractor to maintain customer trust in the aftermath of a medical privacy breach.
The Spectator broke the story of how prescription receipts with names, addresses and medication details were left beside Digby Rd last month.
A secure document disposal contractor employee apparently did not shred a load of documents before taking them to a waste disposal or recycling facility and the receipts somehow got loose from the truck.
Hamilton Gray St and Learmonth St pharmacy manager, Mina Mounir-Ezzad, told The Spectator that James Dean would go beyond the legal requirements for protecting privacy and incur the extra cost of shredding all documents on site.
“We have been and we’ll always be taking this issue seriously and not in a light way at all,” Mr Mounir-Ezzad said.
Full story in The Spectator on Tuesday, May 13, 2014, or subscribe to our epaper at top of page.